
The Cost of Conflict: What Organizations Lose When Issues Go Unaddressed
Legal Update and Educational Luncheon
Thursday, July 16, 2026: 10:45 am - 1:00 pm CT
** NEW LOCATION **
Hilton Garden Inn
3119 Colorado Blvd
Denton, TX 76210
10:45 am to 11:00 am: Check-In
11:30 am to 1:00 pm Speaker Presentation
Presented by: Andrea Johnson
This session explores how unresolved workplace conflict impacts morale, retention, communication, productivity, and organizational trust, while providing practical strategies leaders and HR professionals can use to address issues earlier and more effectively.
Legal Update
Legal Presentation by John Hagan

John is an HR lawyer who represents employers and HR professionals. He has been practicing for 25 years. He is both a counselor to HR professionals and trial lawyer who defends them. He is past president of DallasHR, Mid Cities HR and Collin County. He is presently serving as Vice President of Programs at NTSHRM. His wife is a big-time federal prosecutor, and both of their sons are Eagle Scouts.
This program will be submitted for 1.5 SHRM PDC. North Texas SHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP. For more information, visit the SHRM certification website at www.shrmcertification.org.
This program will be submitted for 1.5 General recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, or SPHRi™ recertification through HR Certification Institute® (HRCI®).

North Texas SHRM is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.
HR Certification Institute’s® (www.HRCI.org) official seal confirms that North Texas SHRM meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.
North Texas SHRM Policies and Procedures